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Our Colchester dental practice information
Missed appointments

For dental treatments in Colchester call S.I.Mckenzie today on 01206 796 326

All your appointments will be with your regular dentist, with the exception of emergency care where this may not be possible. Please note that the transfer of patients can only be made at the dentists' discretion.

 

Appointments can either be made in person at the practice or by telephoning during normal surgery hours.

Appointments

Our Colchester dental practice information

Missed appointments

Dental appointments are in high demand and we ask all patients to inform the practice as soon as possible if they are unable to attend. Missed appointments for private treatment are liable for a missed appointment fee.

 

Denplan patients will not normally be charged fees for missed appointments but if this becomes frequent, continued registration at the practice will have to be considered.

Confidentiality

Patient information will be treated in complete confidence and all staff members are trained in this matter. We believe that patients should be able to completely trust their dentist and we work hard to earn and merit that trust.

 

Violent or abusive behaviour towards staff, or persons present, will not be tolerated in any circumstances. We reserve the right to refuse treatment to anyone displaying such behaviour and would insist on their departure from the premises. The safety and security of the practice team and our patients is extremely important to us.

"My family and I have been patients of Stuart McKenzie for over 20 years. His calm, sympathetic, reassuring and professional approach has been much appreciated. May I compliment him and his excellent staff on a practice that I wholeheartedly endorse and recommend."  -A.Jones (March 2011)

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